A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.
We use the following cookies:
Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.
Privacy – How do we use your information?
We do not require you to submit any personal information to visit the site. We will only ask for information which is relevant or required for the provision of our online service and this is optional. Your information will not be passed on to third parties for commercial purposes.
There are certain circumstances under which we may disclose your personal information to third parties, ie when it is necessary for them to be able to provide you with products or services that you’ve requested. For example our ticketing system software provider who processes data on our behalf and on our instruction. In this instance we require that these third parties comply strictly with our instructions and with data protection laws, for example around security of personal data.
We use Google Analytics on our website. Google Analytics creates a cookie to enable us to evaluate your use of our websites and create reports on the use and activity on the site.
To opt out of being tracked by Google Analytics across all websites, you can also download a tool provided by Google.
Web systems used by Stirling Council which require the transfer of sensitive personal data such as payment card details have been placed in a secure area.
Payment card details
Payment card details are entered directly onto an encrypted website and hosted by us. This facility is provided by an authorised third party supplier whose application operates full commercially accepted security procedures to protect your transaction.